Reklamasjon på ødelagt printer

Publisert: 02.09.2022

In May 2020 our company bought a wall printer for €35 000 from a German company. We got it only in September 2021, but since then the printer keeps failing and we want to get a full refund for faulty product because company can't fix it. They already had 4 attempts, but the printer is still not working. Almost one year has passed since we got the printer but it still doesn't work. What legal options do we have here?

Svar:

You must consider the terms of your purchase agreement. But if nothing is against it, you may probably be able to cancel the contract and demand a refund of the payment, as well as damages due to loss of income.

Med vennlig hilsen, advokat Ådne Jareld

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